Why Us?
The Holy Trinity of Spending
Let’s be honest: businesses and people only ever spend money on three things and three things only. If it doesn’t fit into one of these buckets, it’s probably a subscription someone forgot to cancel.
Here is how Shift4 Dine® & Drecon Group hit the trifecta:
1. Solutions (The “Stop the Bleeding” Category)
Do we solve your daily POS nightmares? Yes. We do it with free integrated online ordering, an intuitive KDS, effortless time-clocking, and menu interfaces that don’t require a computer science degree to navigate. If your current system is causing you actual physical pain, consider us your digital ibuprofen.
2. Convenience (Because Saturday Night is Already Dramatic Enough)
Picture a busy Saturday night. Would you rather play air-traffic controller with five different tablets, inevitably miskeying an order and angering a hungry customer? Or would you prefer everything living under one beautiful, integrated umbrella?
Our system automatically sends a mobile order straight to the kitchen’s KDS screens without a single human interaction. We’re going to venture a wild guess on which option you prefer.
3. Experience (Our Personal Favorite)
We don’t just ship you a box of hardware and wish you good luck. We are with you for the long haul. We meticulously design your menu layout, train your staff, set up your IT system, position your hardware, and provide ongoing support.
Our job doesn’t start with an application and it definitely doesn’t end on opening day. We live by a pretty simple mantra: We empower your business to delight your customers. (And we make sure you don’t lose your mind in the process).
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How do we offer Solutions, Convenience & Experience?
A successful restaurant POS upgrade requires more than just installing software & hardware. Proper menu configuration, staff training, and a secure, professionally managed IT network are all critical to smooth operations. In today’s cloud and AI-driven environment, POS and IT infrastructure work hand in hand — one cannot function reliably without the other.
Too often, restaurants rely on basic consumer-grade networking setups where POS systems, WiFi, cameras, music, thermostats, and other devices all compete on the same unmanaged network. Over time, multiple vendors make changes, creating unstable systems, security risks, and costly downtime.
The result? Slow payment processing, disconnected terminals, failed kitchen orders, unreliable WiFi, and Internet outages during peak business hours. For restaurants operating on thin margins, even small network failures can lead to significant revenue loss. A reliable restaurant POS starts with a reliable IT network. That’s why we deliver POS and Managed IT services together — ensuring performance, security, reliability, and business continuity.
We combine expert POS deployment with Managed IT services to eliminate downtime, improve performance, strengthen security, and keep your restaurant running smoothly — even during peak hours.
IT Setup
We provide free, expert IT Setup for our new Shift4 Dine® clients.
- Prior to a POS install we analyze your current
IT setup and make recommendations for
changes to accommodate POS - We install new IT equipment for free ($3000-$5000 value)
- We make sure you are PCI-DSS* compliant!
- All of your sub-networks including POS will be secured
- Your wifi network will have proper coverage in the house
- No more spaghetti wirings
- Our IT Racks look like the image shown
- Free / Included
POS Setup
We expertly install and place all Point of Sale terminals and devices.
- We are certified Shift4 Dine® professionals
- POS Terminals installed strategically
- KDS monitors placed at their most ergonomic location
- We don’t take shortcuts
- Our installations come with lifetime warranty just like our devices do
- Free / Included
POS Training
We train your staff and management with experience and knowledge accumulated in the past 30 years.
- We owned restaurants in the past so we know exactly what it means to run one
- Most of your servers, kitchen staff and managers will be up to speed by the end of day one (slowpokes by end of day 3)
- We stay onsite daily as long as we need to during business hours. Oh yes we do! Ask our beloved customers
- We treat training differently than other POS companies that are gone after day one
- We also do an extensive follow up in coming weeks and months to ensure your success!
- Free / Included
24/7 Support
We provide a two tier, 24/7 IT & POS Support to your staff and restaurant.
- As your local main contact, you have our in-town direct support 24/7
- As a backup, you also have access to Shift4 Dine®‘s 24/7 support at 1-877-275-0026
- If your bartender accidentally voids a check at 2am and customer has left, we are here to help. You will not lose your funds
- You need an urgent Christmas menu update when other businesses are closed. Please call us!
- Free / Included
*PCI DSS (Payment Card Industry Data Security Standard) Compliance means meeting a strict set of security requirements to ensure all businesses safely and securely store, process, or transmit Credit Card information. It is designed to protect both businesses and consumers from credit card fraud and data breaches.
If your restaurant or bar is not fully PCI-DSS compliant you could lose your right to process credit cards and/or be fined extensively by all major card brands like Visa®, Mastercard®, Discover® and American Express®.
